NH PUEBLA CENTRO HISTORICO, Puebla – A Smart Stay in the City
About the Hotel
Rooms & Amenities
NH Puebla Centro Histórico offers 180 rooms across four floors, including Standard, Superior, and Junior Suites. Each room features hardwood floors, free Wi-Fi, flat-screen TVs, and minibars. Some rooms connect for extra space. Suites include views of San Agustín Church, separate living areas, and espresso machines. Bathrooms come with rainfall showers, bathrobes, and slippers.
Dining Options
The on-site restaurant serves international cuisine with local specialties, including traditional Mexican dishes. Breakfast includes fresh juices, pastries, yogurt, and made-to-order hot dishes. The lobby bar offers cocktails, wines, and light bites like tacos and chalupas. Dining hours: breakfast 6:45 AM-12:00 PM, lunch 1:00 PM-6:00 PM, dinner 5:00 PM-11:00 PM.
Leisure & Facilities
The hotel has a heated rooftop pool (open 9:00 AM-6:00 PM) with lounge chairs and food service. The gym includes cardio machines and weights. A terrace provides a quiet space away from the city. Meeting rooms accommodate up to 300 people, with audiovisual equipment and catering services available.
Location & Transport
The hotel is two blocks from Puebla's zocalo (main square) and cathedral. Nearby attractions include Biblioteca Palafoxiana (0.5 km), Museo Amparo (0.6 km), and Mercado de Artesanías El Parián (1 km). Hermanos Serdán International Airport is a 30-minute drive. Indoor parking costs MXN 60 per day.
Services & Extras
24-hour room service, laundry, and concierge are available. Business services include a work area and video conferencing. Pets up to 25 kg are allowed for MXN 455 per stay. Accessible rooms and ramps are provided. Early breakfast options can be arranged upon request.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun terrace
- Leisure/ TV room
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at the hotel was a mixed experience. The rooms were spacious but lacked cleanliness with noticeable dust and shoe prints on the nightstands. The view was decent, but the absence of a Nespresso maker was disappointing compared to other NH hotels. Service was attentive and friendly, though some amenities had limited hours. The location was central but noisy at times. Dining was average, with good service but slightly expensive. Overall, it was an okay stay with some room for improvement.
The hotel had its ups and downs. The rooms were spacious but felt dated, and the lack of a Nespresso maker was disappointing. The smoky smell and worn-out furniture didn't add to the charm. On the bright side, the service was exceptional with prompt assistance in organizing trips and taxis, especially booking an early airport taxi. The location, though near the main square, wasn't exactly the prime downtown area. Dining was not fancy but satisfactory, although somewhat overpriced. Overall, a stay with mixed experiences.
I had a mixed experience at the hotel. The rooms overlooking the interior yard were cozy but not ideal due to the cold. The room service left much to be desired as empty food trays were left in the hallway. On the positive side, the service was excellent and very welcoming, especially with help in booking an early taxi to the airport. The location allowed for easy exploration of the city on foot, though it was slow in cleaning the rooms. The dining options were decent, with a buffet priced around $200 pesos per person but lacking variety.